Cancellation Policy

Notes We know that running a business, especially at the start up or scaling up stage can be quite tough to navigate, for this reason we sincerely appreciate you trusting us with the growth of your company. We do not take your business lightly because we know that we can only succeed when you succeed. Thank you for trusting us at RevenStrat Integrated Service! Terms & Conditions As the client, please ensure that you duly make available to the Consultant all information and documents that the Consultant deems necessary to be able to carry out the engagement correctly, in the specified form and manner. Please provide all cooperation required for the proper and timely performance of the Engagement. Please duly inform the Consultant of any facts and circumstances that may be relevant in connection with the execution of the Engagement while guaranteeing the correctness, completeness and reliability of any information provided to the Consultant. Unless otherwise stated, payment must be made at least five working days (5) days before the service is required to secure the scheduled date. Payment is to be made using the secure PayStack link attached within the invoice. Value Added Tax, where applicable, shall be shown separately on all invoices. Any extra costs arising from or related to any delays in the completion of the Engagement stemming from the failure of the Client to duly make available to the Consultant the requested personnel, information and documentation, shall be fully borne by the Client. Please note that a reschedule requirement from the client must be communicated at least two (2) working days before the scheduled session. Please note that fees are non-refundable and cannot be cancelled but can be rescheduled within the conditions stated above. All results, documents, reports generated by the Consultant during the session and within the Project, including reports, other documents and materials, shall become the property of the Client. For your archives, the session will be recorded and upon request, the file will be sent to you within 48 hours of concluding the session. The Consultant shall keep secret and not disclose and shall procure that his employees keep secret and not disclose any Confidential Information obtained by him during the performance of the Project. The foregoing shall not apply to information which (i) is or becomes part of the public domain without fault on the part of the Consultant; (ii) was already known by the Consultant, other than under an obligation of confidentiality, at the time of disclosure by the Client; (iii) is lawfully acquired by the Consultant from a third party on a non-confidential basis; or (iv) the Consultant is required to disclose pursuant to any law, lawful governmental, quasi-governmental or judicial order. Except with the prior written permission of the Consultant, the Client shall not publish or otherwise make available the contents of proposals, reports, presentations, memos, or other communications by the Consultant, unless these have been provided with the intention of providing third parties with the information set out therein. Furthermore, the Client shall not disclose any of the Consultant’s methods and work strategies without the Consultant’s written permission.

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